5/25/2023 0 Comments Procure to pay coupa![]() The risk here, however, is with poorly targeted processes. The principle of Robotic Process Automation (RPA) is to transfer low value manual work into the hands of robots, so that knowledge workers can focus on higher value tasks. In relation to improving working relations among departments, Process Mining can find opportunities for automation in a P2P cycle. By visualizing the process and rooting out inefficient steps, each team member can better communicate their needs and understand the limitations of colleagues. Process Mining improves system visibility and can pave the way for smoother communication among departments. It’s a lot of back and forth, switching between systems, high risk of rework, process loops, and unnecessary duplications. They are experts in payment, but not in negotiations. This person must ensure the price agreed to is the price paid. Payables: once the user and procurement have agreed and initiated a purchase, it’s the payables person who must deal with invoices and final payment. The procurement contact is an expert in purchasing, but not in paying and cash flow (but accounting is). They try to match the user with a supplier who meets all stated criteria, plus follows internal purchasing policies of which the user might not be aware. Procurement: the person who has vast knowledge of supplier relations and has access to a Business Spend Management (BSM) system like Coupa must provide purchasing options to the user. This person may hold expertise in shipping lanes, but they don’t hold expertise in terms of pricing and supplier options (procurement does). This might be a shipping advisor who needs a new shipping lane established between Mexico and China. User: the person who needs a product or service must communicate the need to procurement. Depending upon authority levels of individuals involved and the business structure itself, more layers of this process can easily exist. Keep in mind, this is a very watered down version. Let’s have a look at all the hands that touch a typical P2P process. Improve Working Relationships Among Teams Get it wrong and you risk overpayment for goods, compliance issues and a frustrated workforce. Get P2P right and you will have a strong cash flow, healthy supplier relations, and competitive pricing.
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